Emily Watson, a marketing professional from Sydney, was in a hurry to prepare for an important work trip. Unfortunately, her iPhone 14 Pro suffered a cracked screen after a minor accident at home. The phone was almost unusable, and Emily was stressed about losing access to emails, contacts, and work apps.
She visited Universal Phone Services, where our expert technicians quickly assessed the damage. We explained the repair process, replaced the screen with genuine parts, tested the device for touch sensitivity, and ensured all apps were working perfectly. The repair was completed within a few hours, allowing Emily to leave with a fully functional phone.
Emily shared her experience:
“I was worried I’d have to buy a new phone or delay my trip, but Universal Phone Services saved the day. Fast, professional, and reliable — my phone works perfectly, and I couldn’t be happier!”