Liam O’Connor, a freelance photographer from Melbourne, was in a panic when his laptop stopped turning on just before a client presentation. All his files were at risk, and he didn’t have a backup.
He brought the laptop to Universal Phone Services, where our team carefully diagnosed the problem. It was a faulty microchip that caused the laptop to fail. We replaced the microchip, tested all components, and ensured the laptop booted up normally. Liam was able to retrieve all his important files safely.
Liam’s reaction:
“They not only fixed my laptop quickly but also explained what went wrong in simple terms. I saved my work and my presentation. Highly professional and reliable service!”